ON-EV Reviews Verified EV Charger Customer Feedback

ON-EV is an online store supplying EV chargers, cables and installation accessories, with nationwide UK delivery. The reviews below come from customers who've bought from us, collected through Google and Judge.me.

Have a question about a charger or an order? Get in touch and we'll help you find the right one.

Great price for the trade and next day delivery. Outstanding

I was informed that they didn’t have the 7.5 m cable in stock and then it will be coming in later in the week this was sent out to the courier. I must admit the courier that I had that was in Ramsgate in Kent. I did not think the service was very good as I had to keep on chasing to get this delivered. They stated that they came to my house and tried to deliver, however they never rang the doorbell whatsoever as it was linked to my Mobile which I was only literally a minute round the corner I found this very frustrating

Great price and as fast to deliver as others. Will be using again. Thanks!

Really happy with the service from start to finish. The team made getting my EV charger installed easy and straightforward. They were professional and kept me updated throughout the whole process, which I appreciated.
The installation was done quickly and to a high standard. It’s great to deal with a company that’s reliable, knowledgeable, and clearly cares about doing a good job.
I’d definitely recommend them to anyone looking to get an EV charger installed - excellent service and a genuinely positive experience.

Perfect! Great price and quick delivery

Great service & brilliant updates & communication with Jago. He talked us through the workings of Ev charger & reassured us we could contact him with any issues that may arise. Electricians did a great job..very pleased with the service we received. Thankyou

Fantastic service . Installed quickly and friendly service . Everything was explained during the process . Thank you very much

Couldn’t recommend more, had my Andersen Quartz installed by ON-EV. Installed within 4 days of my enquiry, turned up on time, and finished within 2 hours.

Jago showed me how to use the app, and gave some good tips. Spot on!

I had a Hypervolt installed at my property. I was very impressed with the prompt service. It’s so neat! Thank you for your professionalism and advice. I would most definitely recommend.

Had ON-EV install a new EV charger at my house and couldn’t be happier with the service. From start to finish everything was straightforward and professional. Communication was spot on, they turned up when they said they would, and the installation itself was done to a really high standard.

They took the time to explain how everything works and made sure I was happy before leaving. Charger looks great and works perfectly.

Would definitely recommend to anyone looking to get a home charger installed.

Couldn’t recommend enough, quick and easy process! Big thanks to Jago for making it as smooth as possible, setting up the app and organising it all. Also the lads doing the work were polite as anything and couldn’t have been more helpful.

Not a straight forward installation- Jago came out to view, discussed what was required, and charger options. Quick installation. Friendly and Professional Electrician, made a very neat job of wiring and fitting our unit. Highly recommend.

We needed an ev charger installation around 16 metres from our house that required a cable to be buried under a shared drive. Jago project managed the whole operation with a ground work team and electricians. I’ve got to say that I had no previous experience of this company but the support was excellent. I have no hesitation in recommending ON-EV especially when the installation is a bit tricky!

ON-EV provided me with an excellent service. They offer a range of EV chargers at various prices and the overall cost including installation was very reasonable. The installation was professional and efficient. After, I was shown how to use the device and the app. I highly recommend using their service.

great service, after an email enquiry got back to me really fast, sent photos and measured up, date to booking was faster than every other quote in had.
Came when they said, completed work in the day, all work complete, very smooth process. highly recommend theses guys.

Very impressed with my Zappi installation at my home in Cheshire, would definitely recommend

Absolutely delighted with the charger we had fitted yesterday. A very tidy and prompt installation and professional service.

Common Questions

Yes - all home EV charger installations in the UK must be carried out by an OZEV-approved electrician. It's not just best practice, it's a legal requirement under BS 7671 wiring regulations. The charger also won't be eligible for the government grant unless an approved installer fits it.

Yes. The OZEV EV Chargepoint Grant gives eligible homeowners up to £350 off the cost of buying and installing a home charger. To qualify you need to use an OZEV-approved installer - the grant covers both the unit and the labour. Your installer will usually handle the application for you.

A tethered charger has a cable permanently attached - you just unclip and plug in. Untethered has a socket so you supply your own Type 2 cable. Most home users prefer tethered for convenience. Untethered suits you if you drive more than one EV or want a cleaner look when the car isn't plugged in.

A 7.4kW charger is roughly twice as fast - 60kWh battery takes around 8 hours on 7.4kW vs 16 on 3.6kW. Most modern EVs and UK homes can handle 7.4kW on a standard single-phase supply, so unless your car or electrical setup limits you, go for the 7.4kW. It's the more future-proof option.

In most cases, no. Home EV chargers fall under permitted development in the UK. The exceptions are listed buildings and some flats - if your property falls into either of those, check with your local authority before ordering.

Yes, and it's a great combination. Solar-compatible chargers like the Myenergi Zappi can detect excess energy from your panels and automatically divert it to charge your car - so instead of exporting it back to the grid, you're charging for free. If you have or are planning solar, look at our solar compatible range.

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